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QUALITY

GBAS Telecoms and Networks LTD selects and works only with experienced and recognized partners that guarantee the excellent quality of the services they offer. We seek to build long-term and successful partnerships with our customers by offering them ever more modern and efficient solutions available for their business.

Our 15-year operation and hundreds of companies that we serve prove it. Especially in the insurance industry where the good quality of service is only proved when some unexpected and usually unpleasant fact occurs, we at GBAS Telecoms and Networks LTD ensure that all companies we work with are the strongest in the market with full guarantees and capital adequacy required by the Bank of Greece.

CUSTOMER SERVICE

For your convenience there is a communication line (210-300-4586.) which you can call for anything that may concern you, while at the same time you can ask for a visit from one of our qualified partner in your office, depending on the type of service you need or you use.

Also, you can send us an e-mail with all the relative information regarding your subject, and we will promptly check it and manage it. In some cases, in order to be quick, it is necessary to communicate via e-mail, especially in cases where we need to exchange documentation, records, accounts or other references.

SUPPORT

GBAS Telecoms and Networks LTD is near you not only before the sale, but especially after you ordering a service, by checking the efficiency of the service, the achievement of the objectives as well as making sure that the billing is correct. We provide staff training for new services when required. Even if your circumstances, your needs or your goals change, we are close to you in order to modify the original design and adopt it the new data.

In some of our services, such as M2M applications, proper monitoring and support is essential. This is achieved by measurements and statistics that we will provide you. Using these data we can control the efficiency of our services and monitor traffic and ranking results. Thought out these services we constantly guide you regarding the actions that you need to take in order to improve the results.

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